When we introduced iomando v2 back in April 2013, along with a new hardware update, we also rolled out a “beta version” of our management console. At the time it was meant to be a complementary effort to the management tool already built in the mobile app that we’ve been improving since its launch, but with time it has grown to become a stand alone product by its own.
We already announced big plans for the control panel almost a year ago, but the introduction of new product lines has delayed its deployment a little bit. Despite, today we are proud to announce that our control panel is dropping the beta, changing its name for iomando Dashboard and, of course, ready to ship.
The biggest news for the iomando Dashboard is that it is web based instead of a native mobile app. I've written an additional post arguing why, but we moved to web technologies mainly for three reasons.
- Our customers were demanding more professional tools and we wanted to tap on the biggest screen to get the the most out of the iomando Dashboard.
- The jobs to be done in accessing and managing were starting to diverge more and more. So, to fully optimize for both experiences independently, we unbundled the management capabilities from the mobile app.
- Our shift from a vertical integrated company to a horizontal service provider, demanded more tools to integrate with third parties and provide further customization rather than an end client one-size-fits-all.
By the way, it will be properly announced, but starting December 1st, we are dropping support for the mobile management tool, integrating all the management features into the new iomando Dashboard.
Inside iomando Dashboard
Once logged in, the first thing you’ll notice inside the iomando Dashboard is a comprehensive list of all your spaces. Click one of the spaces and you’ll be directed to the Home section of that space.
We’ve refined the navigation and made bigger controls so it plays nice with touch interfaces and tablets, such as an iPad. The interface is clear and it’s composed of four differentiated sections.
- Access Control
- User Management
In the Home section you’ll find a prominent map with the placement of your space and also useful information like the number of people active in the space. We have big plans for the Home section, and we are already working on further information and analytics, such as number of accesses, open rates and much more.
Moving to the next tab, you have the Access Control. Access Control lists all the events that have happened on each door. It also includes a detailed log for user accesses, Door Status and a Back in Time capability that lets the administrator know the state of a door at any given time.
In the third tab you’ve got the user management features, where the actual “management” happens. There are two new features we want to highlight in this section: Groups and New User.
Groups are the new atomic unit when it comes to bundle users with same level of access. As you can see, all Groups are listed in the left column, and a Group is an entity within the space that shares certain parameters. Therefore, each user that is included within this entity, will automatically inherit its permissions as well.
The three features that every Group shares are:
- Name (of course).
- Accesses: the administrator can set what accesses a Group will have available.
- Geofence: the administrator can also set the maximum distance members of the group will be allowed to open.
So let’s say an administrator wants to create a Group for the managers of the company that will have unlimited access to all the building. To do that she just create a new Group called “Managers” and assigns to it all the accesses available for the building and turns off the geofence option. Now she has created the Group, all the users she’ll put to this Group will inherit all of those permissions she has determined.
Let’s say, though, that the administrator also wants to create a restricted area for the employees on the second floor. She now can create another Group, activate just the accesses on the second floor and restrict the geofence to, say, 100 meters. Now all the users on this group will only have access to second floor doors and within a limited range.
Once you have created the Group where the users will belong, the next step will be to actually add some users and set their time permissions. With the iomando Dashboard adding users is easier than ever. Just navigate to the Group you want the user to belong to and tap New User. Now we can decide between basic and advanced mode.
Basic mode is straightforward as it gets. Just type the phone number corresponding to the user and you’ll have created a 24/7 unlimited permission for that user. Since the deployment of the beta version of the management tool we’ve measured that 24/7 activations accounted for more than 54% of the total activations of the platform, so we thought it made sense to enable a basic mode for it.
The advanced mode is just a tap away and it unlocks all the power of the iomando Dashboard. It allows the administrator to set restricted time tables, specific days and even expiration dates for the permission.
So to continue with the example above, you might go with the Basic mode for the Manager, allowing unlimited 24/7 access. But imagine that we have this new freelance employee on the 2nd floor that only has permission to come on Wednesday and Friday form 09:00 to 17:00. To do that we fire up the advanced mode, follow the steps and we are good to go.
Finally, Settings, we are not going deeper on that. If you've been using the Beta version you should feel right at home. You’ll find the usual suspects: email, password, billing information… and this kind of stuff.
The release of the iomando Dashboard means a lot to us. We thrive when we put new products in the hands of our customers, but this time it has even further implications in the product team.
The unbundling of the management tool into the iomando Dashboard, means that we will be able to approach both sides of the access experience (opening and managing) in an independent way. This will allow us to explore new ideas and and optimize each use case accordingly, without the constrains we had in place until now.
For this reason, I encourage you to expect much more from iomando in the coming months, because our efforts would be fully dedicated to build the best access experience for the mobile era.