Introducing Door Status

This article was originally posted November 2013 in the iomando blog and it announced the introduction of Door Status technology.


We are thrilled to share a couple of updates we have been working on for a while. Since we introduced the shiniest and newest version of our product back in April, we received a lot of valuable feedback and we have been working relentlessly to fix some nasty bugs an improve the overall experience. But we have not stopped in there, and we have been silently working on what is next.

Today, we are proud to introduce a new (amazing) feature that we had in mind from the very beginning. We could not deliver this feature before because the rollout presented some “issues” that we had to polish beforehand, but more on that later.

That being said, let’s dive into the news. Today we are introducing Door Status, a new technology that will allow every administrator to know, at any given moment, in real time, if their door is opened or closed.

It made a lot of sense for us and we feel enthusiastic about it. Because since we have a live internet connection on every door, we wanted (from the very beginning) to leverage that to do more than just open.

We are introducing Door Status, a new technology that will allow every administrator to know, at any given moment, in real time, if their door is opened or closed.

We knew that connecting the doors to the internet would unlock a whole range of capabilities that would not be possible with any other technology. But hold still, because Door Status is just the very first attempt to a new class of services beyond opening the door that we will be rolling out in the next months.

So, how it works?

At that point, I presume you might be a bit skeptical about the Door Status, right? It is fair, you might wonder: how can they know if the door is opened or closed since there’s no sensor in there? This is a hardware thing, so it is not the kind of update you wake up with in the morning and it just works. And of course, you guessed right, the stuff required to make Door Status door is a physical thing. But the good news is: we already thought of that :)

Here is where the second update I wanted to share meets Door Status. As we discussed before we introduced iomando v2.0 back in April. But alongside with the apps and a new web based management tool, we also rolled out new hardware.

We committed to update this hardware to all our existing customers, and the good news is that we delivered: a couple of weeks ago we completed the rollout and all of our customers doors are already running on the latest hardware. At no additional cost. That’s why we believe SAAS models are the way to go, because this kind of operations just would not be possible in a “one-shot” basis.

In less than six months we have upgraded all our customers hardware with a newer version, at no additional cost.

Everybody is on the latest hardware version, but what it has to do with Door Status? Easy, the new version of the hardware is already silently equipped with all you need to start using Door Status. Yes you heard it right, we are thrilled as well!

This means that your trusted installer that already placed the equipment a few weeks ago, will visit you again with the sensors needed to install the Door Status technology. This one, though, is really easy. Some beta testers that (secretly) have it, had been installed in less than 10 minutes, so it won’t take long.

Where can I see my Door Status?

Once the Door Status sensor is installed, the - admin - control panel will be automatically updated with a fancy banner that will tell if the door is opened or closed. This will only be available in the Beta Web Panel we shipped in April.

In other words, you don’t need to do anything at all. Your installer will contact you to schedule a day for the installation, then, once installed (10 minutes tops) the web-based panel will be automatically updated and will show the door status. That’s all.

Door Status is just the very first attempt to a new class of services beyond opening the door that we will be rolling out in the next months.

Keep in mind that (for the moment) this will only be available for administrators to see in the web-based panel. And a quick update here, we will start to allocate more engineering resources in this web-based panel, so expect improvements on there.

Final words

When we started iomando we aimed to provide a better access experience leveraging mobile technologies. We began by building a cloud-managed keyless access solution for mobile devices, but we didn’t want to stop in there, we wanted to be in here for the long run.

Our vision goes beyond opening doors with the phone. We truly believe that technology will redefine what it is possible with access systems. It will enable us to experience how we access in a way we can’t begin to imagine.

The future is also promising: we are at the gates of a new wave of technologies, like wearables and the internet of things, that will reshape the way we interact with this stuff. I know for sure that this will happen sooner rather than later, and we will work the most to make sure we are there when it happens.

To keep on with the story you can check out the iomando series, or you can also look for other blog publications about iomando, mostly about product design, business strategy or company culture.