Hardware Update

This article was originally posted May 2013 on the iomando blog.

This month we've updated iomando with a whole new iteration of our service. Alongside with the new mobile apps and management console, we've also worked on our hardware to support some of the new features.

Because of how our business model works, we operate as a SaaS. Among other things, it means that we are equally incentivized to improve current customers experiences as we are to acquire new ones. Because of that, and starting today, we'll be rolling out the hardware update program to some customers that could benefit from the new features.

 Our new electronic board sports two relays, so yo can control up to two doors with one board.

Our new electronic board sports two relays, so yo can control up to two doors with one board.

Our new electronic device, that we've designed and manufactured in-house, sports mainly three new features that can be useful in certain places where the access is complex. Essentially places where there are several accesses randomly distributed like an industrial area, a big building or a public facility.

  • Two relays per board: from now on each board that gets out of our factory will have the ability to control two outcomes, instead of one. This has the advantage of not having to buy two separated devices if you happen to have two doors that are close to each other. Therefore we are reducing the installation costs and optimizing the hardware that's being distributed.
     
  • Radio module: having two relays instead of one is great, but imagine that you have six accesses and they aren't close one another. Having two relays in these situations is useless, because the installation costs of having to deploy cable are huge. So you ended up with the same problem of having to install one electronic controller per door.
  The radio module will help reduce the installation costs and optimize the connectivity of the master board.

The radio module will help reduce the installation costs and optimize the connectivity of the master board.

But we've also worked on that, because the new radio module is able to locally connect via radio frequency to the master board (the one that has the SIM card and Internet capabilities). This way we can reduce the installation costs (the new radio module is way cheaper, because the most expensive component is the GSM modem, that we can avoid in here) and we can optimize the connectivity of the master board.

 One of the biggest challenges was not the technology itself, rather the setup process for the installers.

One of the biggest challenges was not the technology itself, rather the setup process for the installers.

  • GPS enabled: with the new release we have introduced location services in order to determine the distance in which someone is allowed to access certain place. The problem though, is that we might or might not know the location of the devices we sell through the distribution channel. But our new GPS enabled boards are going to change that. Starting today, our new boards will sport a GPS chip that will automatically update the position of the device, so when an administrator sets a security geo-fence the distance is seamlessly calculated.

    Some current customers won't be affected by this feature because we will manually update their position, so it won't be necessary to update their devices, yet.
 We've also redesigned the placement of some internal components in order to make it smaller and more power efficient.

We've also redesigned the placement of some internal components in order to make it smaller and more power efficient.

Building hardware is hard. Even more if you are a small company that is just getting started, but we have poured so much effort and care in building this new iteration of our electronics that we are confident that you'll enjoy. We will be gradually updating the hardware side starting next week to the customers that could really benefit from these features.

To keep on with the story you can check out the iomando series, or you can also look for other blog publications about iomando, mostly about product design, business strategy or company culture.