This post is complemented by a hardware update that came along with this announcement, and also by a little piece that explains the reasoning behind some design decisions. There you'll find many insights of the design process and the challenges we've faced developing both the software and the hardware. Now, to the update.
It's been almost a year since we introduced iomando v1.0 to the public and we couldn't be happier for the great reception it had among our customers. During the last year we've installed our service in more than three hundred spaces (like parkings, communities, buildings...) and we've recently crossed the 7.500 active users mark. But what inspires us the most is that our customers are delighted with the product and a lot of them have recommended it to their family and friends.
2012 has definitively been a good year for iomando and, among other things, we have accomplished:
- Closed our first investment round
- Released iomando v1.1 in June, that included a bunch of amazing features like the possibility to manage users right from the mobile app or a faster engine to open doors, which reduced the opening time almost 80%
- Won the Barcelona Startup Network Smart Cities Edition
- Featured and interviewed in several national media channels
- Made some major adjustments to the Business Model
We had a lot to celebrate, but during this year we've also been working hard to bring the next generation of our product to the market. Today, I'm proud to announce that we are rolling out a whole new set of mobile apps, administrator panel and electronics for the door.
That's not only good news for new customers, but for our current customers as well. Because of our subscription model, all our customers will benefit from this new features without any additional cost, even the electronics in the door will be upgraded gradually during the next months.
So, let's dive deep into the announcement and explore what's new.
With the iomando 2.0 we've redesigned the user interface, improved the overall experience and we've added new features; some following our road map, and other as a direct response to situations we didn't plan for. One way or the other, we've learned so much from our customers feedback and we've worked so hard in order to deliver the product our customers ultimately wanted.
We have moved away from "glossy" designs and embraced current "flatter" trends. Led by the whole industry and (the yet to be announced) iOS 7, the overall experience is more aligned with the OS look and feel, but it also stands out because of its beautiful color cues and a personality that makes this design truly unique.
Besides the pure visual stuff, we've improved the responsiveness of the app, ditching our initial hybrid core and rebuilding from the ground up a complete set of native app. This makes the app feel more natural both on Android and iOS and makes possible interactions like swiping between spaces in the home screen a pure delight.
We've maintained the bottom navigation bar, but we've moved the management system away from the main screen to improve clarity across the board. Now the home screen is all about opening doors, there are no arrows on the sides to navigate between them, everything transitions naturally as we swipe left and right.
Login w/o password
This is one of our favorite features of the new iomando 2.0 and we are convinced our customers will love it. Everyone hates username & password. We have to remember dozens of them and we tend to forget them, and you know... hello123 is not always the best security for your accesses.
For these reasons and, above all, to reduce the friction during the sign up process we have developed a whole new way to smoothly register and log in to the service. Instead of relaying on usernames and passwords, we've implemented a SMS validation mechanism that sends a code to the user's phone number the first time it opens the app. Once she has validated that the phone number actually belongs to the user, she's already logged in.
Therefore, we've also reduced the process of creating an account, think of a password you will eventually forget... to just type your phone number and enter a code. That's all. But this has advantages for administrators, too. Now the administrator has a unique, transversal identifier (the phone number) that can be used to assign permissions across the service. So convenient!
Up to four doors for Space
Yes! Long time demand from our customers that wanted their space with more than one door in the same screen. Now when you configure your space you can set up to four doors. This update also comes alongside the addition of a second relay to our electronic board that makes it easier (and more affordable) to manage multiple doors from just one electronic.
Geolocation and management features
That's a big one! We'll be using geolocation services to let administrators decide how far their accesses can be opened. There will be individual settings as well, so an administrator will be able to fine tune the setting and tell how far each user is allowed to enter the space. Pretty cool, huh?
We've also added the possibility to refine the management settings to a point where you can also set days, time frames and periods when the users will be allowed in. That means if you want someone to come in just for dinner, you can set him up to do that and the permission will expire as soon as he walks away form your home.
In addition to that, we are rolling out a web-based beta version of our management tool so you can access it from any computer. We want to provide the best experience when it comes to the administration of your places and we think the web is a big part of that. If you want to see what's next while helping us improve the product, you are welcome at clients.iomando.com/beta.
And Much More...
- Passcode lock: now you can set a 4 digit code to secure even more your accesses.
- Swipe to navigate: instead of the arrows we had in the previous version, now you can swipe between spaces if you happen to have more than one.
- Space statistics (admins only): get real time updates and statistics about the people accessing your spaces.
- Parking list: redesigned parking list view, where you can get at a glance the status of all your accesses.
- Fast open w/ 2G connectivity: our engineers have worked some magic around data packages. Our communication protocol has been following a a strict diet. Opening doors in harsh conditions, when 3G is not available, is up to 70% fast.
- It looks amazing in the new green iPhone 5C :)
We hope you all enjoy the new features we've been working on during these months. We've poured a lot of care and effort building the new version of our app. We've listened to all of your feedback and we've made the best to translate it into value. So we couldn't be more excited about putting this new iomando in your hands and see you enjoying the experience as much as we do.
 Users that had download the app, had permission in one or more space and opened the door at least once in the last month. For example, someone that has used the service 2 months ago and hasn't used it again, doesn't count as an active user under this metric.